{"id":49,"date":"2011-04-19T20:43:07","date_gmt":"2011-04-19T20:43:07","guid":{"rendered":"http:\/\/avijacobson.com\/blog\/?p=49"},"modified":"2024-05-10T23:06:36","modified_gmt":"2024-05-10T23:06:36","slug":"welcome-to-live-nurse-chat","status":"publish","type":"post","link":"https:\/\/avijacobson.com\/blog\/index.php\/2011\/04\/19\/welcome-to-live-nurse-chat\/","title":{"rendered":"Welcome to Live Nurse Chat"},"content":{"rendered":"\n<figure class=\"wp-block-image\"><img loading=\"lazy\" decoding=\"async\" width=\"774\" height=\"516\" src=\"https:\/\/avijacobson.com\/blog\/wp-content\/uploads\/2021\/09\/WFHAgent_6-22-20-AdobeStock_254468137.jpeg\" alt=\"\" class=\"wp-image-50\" srcset=\"https:\/\/avijacobson.com\/blog\/wp-content\/uploads\/2021\/09\/WFHAgent_6-22-20-AdobeStock_254468137.jpeg 774w, https:\/\/avijacobson.com\/blog\/wp-content\/uploads\/2021\/09\/WFHAgent_6-22-20-AdobeStock_254468137-300x200.jpeg 300w, https:\/\/avijacobson.com\/blog\/wp-content\/uploads\/2021\/09\/WFHAgent_6-22-20-AdobeStock_254468137-768x512.jpeg 768w\" sizes=\"auto, (max-width: 767px) 89vw, (max-width: 1000px) 54vw, (max-width: 1071px) 543px, 580px\" \/><\/figure>\n\n\n\n<p><em>(This is a typed online chat session. About 30 seconds to three minutes between questions and answers.)<\/em><\/p>\n\n\n\n<p>Avi Jacobson: <em>[Presents background and asks very specific question about a prescribed medication.]<\/em> What do you suggest?<\/p>\n\n\n\n<p>Elaine: I think I can give you some information to help answer your question. Please wait while I research this for you.<\/p>\n\n\n\n<p>Avi Jacobson: Thank you.<\/p>\n\n\n\n<p>Elaine: One moment please&#8230;<\/p>\n\n\n\n<p>Avi Jacobson: Thank you.<\/p>\n\n\n\n<p>Elaine: You\u2019re welcome.<\/p>\n\n\n\n<p><em>[About five minutes later]<\/em><\/p>\n\n\n\n<p>Elaine: My research is taking longer than I expected. Please wait while I try to locate the information. Thank you.<\/p>\n\n\n\n<p><em>[About three minutes after that]<\/em><\/p>\n\n\n\n<p>Elaine: Here\u2019s some information that may be helpful. You will be able to view the information in a moment<\/p>\n\n\n\n<p>Elaine has sent you to <em>[URL]<\/em><\/p>\n\n\n\n<p>Elaine: Did you receive the information I sent? Can you see the page I sent?<\/p>\n\n\n\n<p>Avi Jacobson: I had to release the pop-up blocker, but I can see it now.<\/p>\n\n\n\n<p>Avi Jacobson: Yes, this general information is already known to me. It says, for example, \u201cAlways take <em>[very broad family of medications<\/em>] exactly as directed. Never take larger or more frequent doses, and do not take the drug for longer than directed.\u201d I am taking far LESS than directed, and LESS FREQUENTLY. But I do have a specific question about the risk of [my specific concern] with this specific medication, which is not mentioned specifically in the article. Can you help? Or is this something I need to ask my doctor?<\/p>\n\n\n\n<p>\nElaine:\nOne moment please&#8230;<\/p>\n\n\n\n<p> <em>[Two minutes later]<\/em><\/p>\n\n\n\n<p>\nElaine:\nIs there anything else I can do for you?<\/p>\n\n\n\n<p>\nAvi\nJacobson: Yes, you can answer my question, please. The article you\nsent is general info but does not address my specific issue.<\/p>\n\n\n\n<p>\nElaine:\nOne moment please&#8230;<\/p>\n\n\n\n<p> <em>[One minute later]<\/em><\/p>\n\n\n\n<p>\nElaine:\nThank you for letting us address your health care concerns today.\nFeel free to chat again with our registered nurses anytime, 24 hours\na day, seven days a week. You can also speak with a registered nurse\nby calling toll-free 800-842-9722<\/p>\n\n\n\n<p>\nAvi\nJacobson: Seriously? OK, thanks. Bye<\/p>\n","protected":false},"excerpt":{"rendered":"<p>(This is a typed online chat session. About 30 seconds to three minutes between questions and answers.) Avi Jacobson: [Presents background and asks very specific question about a prescribed medication.] What do you suggest? Elaine: I think I can give you some information to help answer your question. Please wait while I research this for &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/avijacobson.com\/blog\/index.php\/2011\/04\/19\/welcome-to-live-nurse-chat\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;Welcome to Live Nurse Chat&#8221;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-49","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/avijacobson.com\/blog\/index.php\/wp-json\/wp\/v2\/posts\/49","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/avijacobson.com\/blog\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/avijacobson.com\/blog\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/avijacobson.com\/blog\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/avijacobson.com\/blog\/index.php\/wp-json\/wp\/v2\/comments?post=49"}],"version-history":[{"count":3,"href":"https:\/\/avijacobson.com\/blog\/index.php\/wp-json\/wp\/v2\/posts\/49\/revisions"}],"predecessor-version":[{"id":127,"href":"https:\/\/avijacobson.com\/blog\/index.php\/wp-json\/wp\/v2\/posts\/49\/revisions\/127"}],"wp:attachment":[{"href":"https:\/\/avijacobson.com\/blog\/index.php\/wp-json\/wp\/v2\/media?parent=49"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/avijacobson.com\/blog\/index.php\/wp-json\/wp\/v2\/categories?post=49"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/avijacobson.com\/blog\/index.php\/wp-json\/wp\/v2\/tags?post=49"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}